FAQ & RETURNS

 

RETURN/EXCHANGE POLICY:

Customer satisfaction is of the utmost importance to us. Unused/unworn items can be returned within 30 days of delivery. Returns/exchanges must include a copy of your receipt. If a product is defective, it will be exchanged for a new product at no additional charge. Refund/exchange is not guaranteed and is subject to our review of the returned product. Customers are responsible for return shipping. No returns or exchanges on sale items.

Please send all return/exchange questions to: info@incityprints.com

Ship returns/exchanges to:

IN CITY PRINTS: RETURNS
9700 HARBOUR PLACE - STE 130
MUKILTEO, WA 98275

 

FORMS OF PAYMENT:

We accept all major credit cards Visa, MasterCard, American Express and Discover as well as PayPal. 

SHIPPING:

All items are made to order - our print production time is 2-3 business days (excluding weekends and holidays). U.S. shipping is 2-3 business days via USPS Priority Mail. International orders are typically delivered within 2-4 weeks, depending upon the destination and customs processing.

Sometimes there is a delay for USPS tracking numbers to update. Your tracking number will be updated once your package reaches a USPS checkpoint. Please allow 1-2 business days to update.

We ship internationally to almost every country. To confirm delivery to your country, add your items to your cart and proceed to checkout to see if your country is available for selection.