ICP Canvas Campaign Common Questions

What is ICP Canvas Campaigns?

Canvas Campaigns by In City Prints tackles the difficulties fundraisers face when asking for donations. We've created an easy way to sell high quality t-shirts online, providing your supporters with a wearable keepsake in exchange for their support.

How do I start a campaign?

To start a campaign, simply email your company logo/design (up to 3 colors) and prefered shirt/shirt color to info@incityprints.com. We will then review your design, shirt color, campaign details and begin setting up your Canvas Campaign store front.

What is the minimum number of shirts I need to sell?

Each Canvas Campaign must sell at least 12 shirts in order for them to be printed and shipped. At 20 shirts, the campaign will become profitable (before 20 shirts, we're just covering our production costs). However, the more tees you sell, the more profit you make. So you'll want to shoot for specific goals (36, 50, 200, etc) which will ultimately give you more profit per garment. If someone buys a shirt but the total sold doesn't reach the 12 shirt minimum needed to print, they will receive a full refund.

How long do Canvas Campaigns run for?

That's completely up to you. You can run your Canvas Campaign anywhere from 3 days to 30 days. We recommend 7-14 days.

What products can I choose from?

  1. District "Very Important" Tee - DT6000  (click here to see colors & specs)
  2. Bella Canvas "Unisex" Tee - BC3001  (click here to see colors & specs)
  3. District 100% Recycled "Re-Tee" - DT8000  (click here to see colors & specs)

**once we know which t-shirt and color you'd like we'll confirm if there are enough in stock based your campaign sales goal

Can I add multiple products to my Canvas Campaign?

Yes, you can have up to two different shirt styles or colors available to purchase on your Canvas Campaign.

How is my Canvas Campaign profit calculated?

Profit is based on how many shirts you sell. Here's a quick example chart that breaks down your profit potential. This example breakdown is based on shirts being sold at $23 each. (All Canvas Campaign shirts must be sold between $23 - $26 each).

Qty Sold                    Profit per Shirt                    Est. Total Profit
12-19                                 $0                                       $0
20-35                                 $3                                       $60+
36-49                                 $7                                       $250+
50-199                               $11                                     $550+
200+                                  $13                                     $2,600+            

How do I get my Canvas Campaign profit?

Canvas Campaign profits are distributed around the 15th of each month. Currently, you must have a PayPal account for us to send your funds to.          

Will I have to pay taxes on the money I receive from my Canvas Campaign?

The short answer is yes - if you’ve collected more than $600 in a calendar year. There are exceptions and this can get more complicated. We highly recommend speaking with a CPA for more specific details.         

Where should my shirt design come from?

Currently, you must provide your own design to use Canvas Campaign. You can use your favorite graphics program (such as Adobe Illustrator or Photoshop) to create your design.        

Is it ok to use someone else’s design for my Canvas Campaign?

Using someone else’s design without their permission is a big no-no. We do our best to not allow campaigns using stolen artwork, but if you see an issue please let us know by emailing us at info@incityprints.com.       

How should my design be formatted?

It's best to submit your files in vector form: either EPS, AI or PDF. If that's not possible we can work with any PSD or PNG file as long as it's high resolution (300dpi) and has a transparent background.     

Can I build a web store on the Canvas Campaign platform?

You’re certainly able to create multiple Canvas Campaigns thus creating multiple products/designs on individual/separate Campaigns. But at this point, there isn’t a way to aggregate those campaigns to create a “webstore.” We can however, create a permanent ICP Partner Store for you and your business/organization. You can learn more here. Please email us at info@incityprints.com with any questions about our ICP Partner Store wholesale and fulfillment service.

Can I customize my Canvas Campaign page?

Yes! Each Campaign page has an “About This Canvas Campaign” section. Just let us know the content you’d like, including text and your logo/design when getting your Campaign page set up.

How do I share my Canvas Campaign?

We will send a unique URL that leads to your Canvas Campaign page. You can then simply share that URL via email, text, social media, newsletters, billboards and any other way you can think of!

When do the shirts get printed and shipped?

After your Canvas Campaign ends, we print and ship your product within 7 days. Most buyers will receive their product approximately 7-10 days after the campaign ends.

Where are the shirts printed?

Everything is printed here at In City Prints in our print facility in Mukilteo, WA. If you’re ever in the area, you’re welcome to swing by and say hi!

Can I view my buyers’ contact info?

We take user privacy very seriously. With that in mind, right now we don’t have a way to share supporters’ information with fundraisers. If you’d like this to be offered, please let us know by emailing us at info@incityprints.com.

Do you ship internationally?

Currently, we are not offering international shipping. If you’d like to be notified when international shipping opens up, please email us at info@incityprints.com.

Is anything deducted from my profit?

Most of the time, no! The only instance when this is a possibility, is if a buyer’s credit card is declined at the end of the campaign. The order will then be canceled and no profit will be given.

What is the shipping cost?

Shipping & Handling one shirt costs $3.99 for USPS first class mail. Each additional shirt purchased will cost $2.50 more to ship.

Are supporters able to contact me about the shirt or is it always through Canvas Campaigns by In City Prints?

All contact with supporters is handled by our ICP Canvas Campaigns service. You, as a seller, will not be responsible for any communication to individual buyers throughout your campaign.

CANVAS CAMPAIGN PURCHASER

What is Canvas Campaigns?

Canvas Campaigns by In City Prints tackles the difficulties fundraisers face when asking for donations. We've created an easy way to sell high quality t-shirts online, providing your supporters with a wearable keepsake in exchange for their support.

How long do I have to cancel my order?

Due to the success of a campaign being directly tied to the orders, we can only offer cancellations within 24 hours of the order being placed. If an order is placed on the final day of the Canvas Campaign, you will not be able to cancel the order. To cancel an order please email info@incityprints.com with your order number.

How long do I have to alter my order after it’s placed?

After an order is placed, you have until the end of the Canvas Campaign to make any necessary changes. This can include the quantity and the size. If you’d like to request an order change please email info@incityprints.com with your order number and the details of the change.

What is the return or exchange policy?

If you aren't happy with your shirt for any reason, you can return or exchange it for 7 days from the date you received the order. We do our best to print extra shirts, but because all products are custom printed based on the quantity needed to fulfill each Canvas Campaign, exchanges are not always possible if a size is sold out. If we cannot offer an exchange, a full refund (less the cost of shipping) will be issued instead. If your shirt has a manufacturing defect or damage, we'll try to exchange your shirt, but if your size is sold out, you'll be issued a full refund.

How do I start an exchange?

If you need to exchange your order for a different size, please email info@incityprints.com and let us know what size you'd like to exchange for. We'll then check our inventory and let you know if we have that size available. If we do, please mail your shirt back to us with the size you would like to exchange for. Once we receive your return, we'll send your new one out. If we don't have the size you'd like to exchange for, we'll issue you a full refund (minus the shipping cost).

**Note: this applies to 'Canvas Campaign' t-shirt purchases only - not general In City Print orders.

How do I start a return?

If you need to return your order, please email info@incityprints.com to begin your return process. Your card will be credited within 7 days of us receiving your return. You must request a return within 7 days of receiving your order and ship your order back within 5 days of your request.